Social Media Marketing Professional


Social Media is quickly becoming the most powerful platform available to convey your branding and marketing messages. As time goes by companies, both large and small have had to not only ask themselves, "Should we have a social media presence?" (the answer here is a resounding "Yes") but also, "How do we do it?" (do it, or do it RIGHT?). You see, social media is growing at an unprecedented, and completely unpredicted, rate. Although Social Media itself has been around for quite some time, most organizations and the general public have just started to embrace it within the past few years. Now everyone from your Grandmother to my neighbor's cat has a social media profile - and they are ready to participate.

History of Social Media

The realm of social media began back in the early 80s, in the form of generalized online communities, such as The WELL (1985), Theglobe.com (1994), Geocities (1994) and Tripod.com (1995). There were also a plethora of BBS (bulletin board systems) in between that time as well. Bulletin Board Systems were computer systems that ran software, which allowed users to connect and log-in to the system using a terminal program. At the time they were quite cutting-edge and Mediaura's CEO Andrew Aebersold, operated a quite successful International BBS of his own in his high school years. These communities were created as a place for individuals to virtually "interact" with one another through the use of chat rooms and message boards. They provided a way for users to share personal information and ideas on any topics via publishing tools (which were a precursor to the blog phenomenon we have today). Many of these websites and ideas were quite ahead of their time. Did you know that "friend recommendations" were occurring all the way back in 1996 at PlanetAll.com?

By the end of the 1990s, the landscape of social media evolved along with the World Wide Web itself. The model changed from social media that users "participated" in to one that users could manage themselves. This primarily started with the website Epinions.com, which used a system called "The Web of Trust" that allowed users to build social networks based upon whom they trusted. However, in 2002 with the development of Friendster, everything "social media" changed, as we knew it. Suddenly social media began to flourish, cause a new type of global phenomenon. Anyone who was an early adopter or user of Friendster can attest to its massive short-term growth - mostly because the system was always crashing due to high volume traffic. In fact, this is what helped motivate Tom Anderson and Chris DeWolfe to develop a little website you may have heard of called, MySpace. During this period, Linked-In also emerged, adding a professional slant to social media, carving out a niche for itself amongst all of the other social media websites that quickly began to appear. Facebook, for instance, began in 2004.

By 2005 MySpace had taken over and pretty much dominated the competition. At its height, MySpace was reported to have been receiving more views than Google and tech-savvy individuals knew that Social Media was changing the game for business. Unfortunately for MySpace, there were as many benefits as there were frustrations with the user experience. Zuckerberg and Co. saw where the other platforms were falling short, and decided in 2006 to open its unique social media experience to the general public. These days you would be hard-pressed to find anyone who doesn't know what Facebook is (or doesn't have a profile). Other companies have seen the potential with social media and have tried to release their own endeavors (Google+ anyone?), but none so far have been able to challenge Facebook's supremacy.

Just how big is Facebook?

Social Media Marketing

This chart also doesn't account for places such as Hong Kong, Singapore, Palestine or Taiwan, which are growing at an exponential rate!

However, with the long-anticipated release of Diaspora (a non-profit, distributed social network) a new revolution may be coming. In fact, the potential for Diaspora is so great that Mark Zuckerberg himself contributed an undisclosed amount to its Kickstarter campaign.

So with users rapidly engaging in social media (Twitter!), you would think that organizations and companies would take its branding and marketing potential more seriously than they do. While some have recognized the need for a professional social media manager, unfortunately many do not...and they are missing out on a lot of potential growth.

Here's part of a wonderful Infographic from Infographic Labs that shows just how important Facebook has become to the global community.

Social Media Marketing

What To Do

As I said earlier; companies are now "getting in the mix" of Social Media, but they are approaching it incorrectly. Some organizations think, "I have my own social media page (often the audience is their 50-100 friends and family members), so I can handle my company's social media as well." For some individuals, they're right...but for most people, they're sadly mistaken. For instance, I can drive a car. I can drive a car *really* fast when given the opportunity; but that doesn't qualify me to compete in NASCAR or Formula 1. I leave that to the professionals. This is why it is so incredibly disheartening to see businesses and organizations with so much potential regulate their Social Media Management to an "In-House" employee; who is more often-than-not merely a junior-level team member. That's like handing over the greatest tool in your marketing arsenal to someone with absolutely no experience in how to properly realize its full potential. Sometimes I wonder, do these companies even realize their mistake? Are they just not taking Social Media seriously? Do they simply not understand it? Do they think it's trite or only for a certain demographic? There are some serious flaws to this whole setup that can be quickly eliminated by hiring an outside social media manager and/or consultant for your business.

I often ponder how many of these social media managers are well-versed in things such as Transmedia Storytelling? What is their experience as a content strategist? How long have they themselves been utilizing Social Media? How many platforms are they on?

All of this is vital because different user demographics often favor certain social media platforms. So if you're only focused on ONE or you only know how to properly engage users through one (or two) mediums; then you're missing so much more of the pie that is out there. Look at that top image at the start of the blog entry...that is only a sample of the Social Media platforms that are available. I'm not advising you to join all of them (you really don't have to), but how many of your current social media strategists even know that they exist?

What Are The Advantages?

With the economic atmosphere the way that it is, most businesses are trying to cut-costs where they can, and for those that undervalue social media, they've elected to delegate that to someone "in-house" in order to save money. But what if I were to tell you, that it may actually be COSTING you money (and potential clients)? You're probably feeling a bit skeptical right now, but let me explain.

Experience Has Value

I offered just a very brief overview of social media's development over time, but trust me when I say there is a lot of value in knowing that history. The realm of social media is organic and is constantly (and rapidly) evolving on a daily basis. Social Media is more than just "posting a status update" or "linking to a cool article". It's about staying-on-top of the latest management tools, being informed on the most cutting-edge optimization strategies, outreach programming, Transmedia Storytelling, content strategy, demographic engagement, branding, marketing, etc. It is imperative that the person who is managing your social media is aware of the best practices (which too, evolve constantly) and are able to predict upcoming industry changes. I remember recently speaking to someone who was in charge of a Medium-sized company's social media, and when we started speaking about Facebook's Timeline, she was completely unaware of about 80-85% of the advantages to the new system. She thought Timeline just allowed you to have a cover photo and rearranged your wall content. Of course this is just one example, but it's one example of many.

It takes dedication, tech-savvy know-how, and creative thinking to be a real player in the social media sphere. Remember, your goal should not be simply to "sell" your business but grow your brand in the community. A professional social media manager is a solution that keeps your outward-facing brand updated and professional, without your marketing department taking a hit because someone wasn't really qualified for the task they were assigned. Don't let your organization be one of the THOUSANDS that are stagnating in growth (or missing on growth opportunities) because your social media presence isn't being managed properly.

Branding

Another thing that I see social media "managers" doing wrong is that they don't understand their brand's tonality and voice; so instead of coming across as engaging and drawing consumers in - they're dry and ineffective. You can't talk AT your audience, you have to talk WITH them, and there is also a subtle nuance to doing it correctly. A professional social media partner will be able to manage your social media presence in such a way that your brand develops its own voice and identity. Your "brand" will gain its own identity as a presence on the web. Another benefit to partnering with an agency is that you will gain the insight of response reports and 24/7 monitoring. Anyone who engages in social media can attest that having a real-time and scalable crisis-management team on guard can be a proverbial "life saver" in times of turmoil or an unsatisfied client/customer.

Perspective

Another benefit to partnering with an agency in regards to social media, is that they can bring additional insights to your company that you most likely would not discover whilst managing your properties in-house. An outside social media management company can bring insights to your business that you wouldn’t discover when managing things in-house. Remember, it's their job to stay-on-top of the latest trends and advances; this means that they are able to draw on their experiences from other clients as well as offer advance on new strategy. It's like having a pair of fresh eyes (or several) whose job it is to help raise the level of your brand; someone who will be able to point out potential opportunities that may have been missed or they can offer a plan-of-action based on what has worked/not worked for others in the past. Divergent thinking means more potential solutions, increasing your businesses chance of making the best decisions. If your social media manager is "in-house" they are most likely going to be repeating the same mistakes.

Cost-Savings

I know this one seems as if it should be the opposite, but partnering with an Interactive Partner with Social Media Marketing/Strategy expertise IS going to save your business money. A lot of organizations elect to delegate their social media to their company's marketing branch and consistently I see it costing both their marketing and their social media. The reality is that monitoring, actively responding to, and maintaining your company's social media presence, as well as researching and surfacing opportunities to grow your business is a full-time endeavor. Most businesses that deem an internal team member don't realize that this approach will inevitably cost them far more in the long-run and often provide them with much less. Aside from the obvious costs of hiring a new employee (salary, benefits, taxes, etc) you'll have to also absorb the hidden costs like proper training and the overall perks that can fall somewhere else within your company's budget. Sure, they may be capable and proactive, but again, they are one individual - by partnering with an Interactive Agency with Social Media Management & Marketing experience, you'll reap the benefits of having a whole group of people whose experience and advice will come into play.

Think about it like this, if your company was going to develop its own unique branding and advertising would you hire one person do it all or would it be better to have an entire team of people at your disposal working to create something innovative and memorable for your business? Social Media Management is about building your audience, gaining market share, and optimizing your social media content in a compelling manner.

Here is an example from one our clients. They came to Mediaura looking to increase their Social Media, because while it was steady it simply wasn't growing at the pace they would have liked to see. After working closely with their team to learn about their goals, current strategy and brand identity, we were able to raise their social media reach far beyond what they had previously thought possible.

social media marketing professional

As you can see, partnering with a professional has its benefits.

Knowing What To Do

Professional Social Media Strategists do far more than merely post content. There are a wide-variety of tools and software packages designed to increase your social media procedures. The difference between a professional and a casual (albeit prolific) user, is that the professional not only knows what these tools are but they are able to select the ones that align with your business goals. If necessary, they are also able to custom-build applications to enhance the user-interface and increase your ROI. Another added benefit, is that when a company (such as Mediaura) buys or manages things such as ads on a larger scale (i.e. for multiple clients) there are increased benefits that you would not receive otherwise. These are things that are only available to companies who deal with social media on a professional level and specialize in the field. And a professional partner will be able to recognize the strategies and methods being used by your competitors. This type of experience means that whether it's an unexpected hurdle that arises from a customer, a competitor encroaching on your territory, or simply raising your brand's presence in the marketplace - the professionals know what to do and don't waste time having to figure it out.

Conclusion

These are only a few of the reasons that partnering with an Interactive Company specializing in Social Media management is so important to a company's overall business model. Social Media when done correctly, goes viral. And if you don't think that focusing on social media can increase the bottom-line here are just a few numbers to look at:

  • Sony announced in February that through Twitter they had earned an extra 1.5 million dollars in sales.
  • Dell announced last year that their social media presence accounted for 4.7 million dollars in increased sales.

For those of you who would argue that these companies already have significant brand identity, here is another example:

  • John Fluevog Boots & Shoes Ltd, a small Canadian shoe company reported a 40% increase

As we've touched-base on before, Mediaura has the experience, technical skillsets, and a rich history of social media experience. So if you're looking for a company to help you with your current social media strategy...look no further.

Give us a call today!

 

 Secure Cloud Hosting

LOUISVILLE, Ky. (August 29, 2012) - Peak 10 Inc. is delivering data center services to Mediaura, a Louisville-based interactive agency and software development company. Mediaura’s IT infrastructure is now hosted by the secure environment offered at Peak 10’s Louisville technology campus.

Mediaura serves a growing number of Fortune 500 brands and worldwide enterprises and required a partner that could support a high standard of Internet and database security for both its Web-based and mobile application divisions.

“After months of careful research, we chose Peak 10 because we felt its high-level of professionalism, IT security and customer service aligned perfectly with our own business practices,” said Andrew Aebersold, president and CEO of Mediaura. “In order to deliver on our commitment to our customers, it was imperative that we partner with a company that is dedicated to providing superior solutions, and we found that with Peak 10.”

Both Mediaura and Peak 10 share an unwavering commitment to their clients’ data security. Peak 10’s renowned team of experts and comprehensive service portfolio were fully prepared to deliver the high level of security and support that Mediaura required.

“We understand how crucial IT issues can be to the health of a business,” said Matt Phillips, vice president and general manager of the Peak 10 Louisville market. “We are excited about our new relationship with Mediaura and about supporting the company’s IT infrastructure so that it can deliver secure, creative and responsive websites and mobile applications for its customers.”

In addition to its Louisville operation, Peak 10 operates nine other technology campuses in the U.S., serving customers around the globe. The fast-growing company, headquartered in Charlotte, NC, recently announced it plans to install a new cloud cluster in Louisville to meet growing customer demand.

About Mediaura

Mediaura is a Louisville-based company specializing in creating customized websites and mobile applications that enable clients to easily update the content without the need of a Web developer. In addition to its custom services, Mediaura also offers a line of products that allow users to dynamically create content for their digital signage, local store marketing/custom shop marketing or online coupons. The company was founded in 2003 by Andrew Aebersold and today its clients are among the Fortune 500. Now the nation’s premier interactive company, Mediaura has been recognized with a number of awards. For more information, please visit www.mediaura.com.

About Peak 10 Inc.

Peak 10 provides managed IT services and cloud solutions through data center infrastructure across the US. With 96% customer satisfaction, Peak 10 offers a comprehensive support model along with a portfolio of data center and cloud solutions to help small- to mid-sized businesses develop more cost-effective IT strategies. Peak 10 provides expert engineering and support services to market-leading companies such as The Tim Tebow Foundation, LendingTree, Pergo, Healthways, Churchill Downs and Carnival Cruise Lines. Peak 10 is SSAE 16 audited and helps companies meet the requirements of various regulatory compliance acts such as Sarbanes-Oxley (SOX), HIPAA/HITECH, PCI DSS and Gramm-Leach-Bliley (GLBA). For more information on Peak 10, visit www.peak10.com.

 

Media Contacts:

Amanda Brown

(252) 796-3160

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Elizabeth Montenyohl

(919) 624-0826

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Digital Signage Software Louisville Kentucky


Mediaura ProBuilder Digital Signage

Mediaura is proud to announce that we have been working closely with the Stark's Building to not only install new digital signage screens in the building, but that they are also powered by Mediaura's ProBuilder Digital Signage Software.

The displays feature an array of informational slides about the historical Stark's Building, but they also provide advertising for tenants, commerical use, and rental information

ProBuilder Digital Signage

Our patent-pending ProBuilder Digital Signage simplifies managing your stores so you can keep your content updated and accurate while saving time and money. You don’t need to pay a designer to update your content when you can do it from your own computer using our drag-and-drop web-based software.

Key Features:

  • Patent-Pending drag-and-drop interface to customize your signs
  • Integrated image library to manage your assets online
  • Advanced enterprise ready multi-store and multi-sign management tools
  • Full-featured scheduling tool with day-parting, recurring schedules, one-time future event planning, and more
  • Historical archive showing proof of playback
  • Our player software has offline caching capabilities, a custom rendering engine to reduce bandwidth, and polling to ensure your display never goes blank due to loss of internet connectivity
  • API for integration with existing digital signage networks

Mobile app mileage tracker software

Mobile App and Mileage Tracking Software

Accu-Mile is the most advanced mileage and expense tracking application available on the market today. The full-featured version of the app supports expenses, identifies frequent destinations, saves specific cars used, suggest areas of interest, displays odometer and distance readings, car specifications, and exports all of this information via email for business tax and car maintenance purposes. The easy-to-use interface is ideal for both business and consumers who wish to not only find their destination through its GPS capabilities, but is also a fantastic tool for companies wishing to keep track of business costs.

The visual panache of Accu-Mile highlights sets it apart from the competition. This is a mileage tracker application that both functions well and gets the job done.

Features

Accu-Mile contains advanced features that allows the user to keep track of their distance, seperate cars used, and even expenses!

Advanced Mileage Tracking

mobile app mileage tracker

Saves and Identifies Frequent Destinations
Mileage Tracker mobile app

Saves Specific Automobiles Used
mileage tracker mobile app

Add Contacts from Smartphone's Address Book
Mileage Tracker Mobile App

Allows User to Create and Save Car Specifications
Mileage Tracker Mobile App

Exports Information via Email and Supported Website
Mileage Tracker Mobile App

What does AccuMile do?

Accu-Mile is a premium G.P.S. tracking application for the iPhone. The full feature version of the application supports expenses, identifies frequent destinations and much more!

How do I sign up for an account?

You can create an account via the Accu-Mile iPhone application. If you wish to enable all features, you must login to Accu-Mile's website and enable a subscription via Paypal.

Where can I get it?

You can download Accu-Mile from the iTunes store on either your iPhone or your Mac/PC! Android version will be available very soon.

Why use AccuMile?

"AccuMile is the leading end-to-end mileage tracking and reporting reimbursement management system for individuals and businesses alike.

AccuMile is easy to setup and even easier to use. With a simple touch of a button, you can track your mileage from your starting point to your destination and your AccuMile subscription will provide all the mileage logging, reporting and management required.

Whether you're a single user or managing a fleet of drivers, AccuMile is designed to provide you with the most accurate and reliable mileage reporting on the market."

Learn More

To learn more about AccuMile and its innovative features, please visit www.accu-mile.com

QSR digital menuboard signage software restaurant

 

Mediaura ProBuilder Digital Signage

Even though digital signage has recently gained momentum here in the USA, Mediaura has been on the forefront of the revolution for years. Our proprietary ProBuilder Digital Signage software has been utilized in the restaurant field for several years now and has a proven track record of success. Although there are many companies who are now entering the realm of digital signage, Mediaura's ProBuilder Digital Signage software has been rated by professionals time and time again as the most cutting-edge product available on the market.

If you can imagine something appearing on your restaurant signage screens, our software can make it a reality.

We are also proud to announce that despite the fact that our innovative ProBuilder Digital Signage software is still far ahead of the competition; we have recently spent the past year adding even more new capabilities and features to version 2.0

Product Features

Digital Signage Software Mediaura Menuboards

Our patent-pending ProBuilder Digital Signage simplifies managing your stores so you can keep your content updated and accurate while saving time and money. You don’t need to pay a designer to update your content when you can do it from your own computer using our drag-and-drop web-based software.

Key Features:

  • Patent-Pending drag-and-drop interface to customize your signs
  • Integrated image library to manage your assets online
  • Advanced enterprise ready multi-store and multi-sign management tools
  • Full-featured scheduling tool with day-parting, recurring schedules, one-time future event planning, and more
  • Historical archive showing proof of playback
  • Our player software has offline caching capabilities, a custom rendering engine to reduce bandwidth, and polling to ensure your display never goes blank due to loss of internet connectivity
  • API for integration with existing digital signage networks

How Can Digital Signage Increase Sales?

As a Digital Signage Today article recently highlighted:

As the restaurant industry accelerates the adoption of interior digital menuboards to showcase their offerings, more operators are also installing exterior digital signage to pull in new and existing customers. One such operator is Bill Marble, who owns a Dairy Queen outside of Cleveland. A few years ago, he replaced his dated letterboard sign outside of his restaurant as a way to remedy stagnant traffic. In 2008, his Dairy Queen's summer sales were up just $2,000 from the spring. Since it was peak season for the brand, Marble said "If I'm not up more than that, I'm down." So, he researched digital LED message boards as a solution, saying it was a way to grab customers' and potential customers' attention.

"The results were pretty amazing," Marble said. Specifically, sales jumped to $23,000, an increase of $21,000, during the last three months of the year.

"There was one other unit that installed the sign at the same time and, consistently for the entire year, we were 10 to 15 percent higher than the average of the other 35 stores in the territory, stores that had the same weather patterns," Marble said. "The only thing I can point to is the sign."

"I've put additions on, expanded the parking lot, improved equipment, remodeled, everything, and I can honestly say the sign was the second best thing I've done for business," he said.

Check Out This Inforgraphic

Digital Menu Board Mediaura ProBuilder Signage Software

Download the full infographic here.

Contact Mediaura today to learn more about how our ProBuilder Digital Signage Software can help increase your business profits as well.

AAF Mobile App iPhone Androind Louisville

 

Mediaura is proud to announce the launch of the AAF-Louisville smartphone mobile app!

App Description

The American Advertising Federation of Louisville is proud to announce the launch of our new mobile smartphone application. Built exclusively for AAF-Louisville by Mediaura; the goal was to create an immediate and convenient way for the AAF-Louisville membership base to remain up-to-date on the latest news, information and the events of the organization; while additionally providing the quickest way for members to register for programs.
This mobile application is seamlessly integrated via RSS feeds to populate the data fields with the most up-to-date information provided on the AAF-Louisville website. All news, events, and job postings appear in "real-time." With the creation of a separate, secure mobile payment solution website, users now have the ability to not only see the latest events, but register by providing credit card and guest information directly from the mobile app!

Mobile Application Walkthrough

adfed-app-2

The About section provides the user with an overview of AAF-Louisville's prominent role in our business community, especially in the realm of advertising and marketing. However, AAF-Louisville isn't just about networking opportunities; this incredible organization provides educational resources, best practices and informational programs throughout the year on a variety of topics relevant to every type of business or organization.

Mobile App Louisville Smartphone Android Iphone AAF

The News section gives the user both a quick overview of the latest information relevant to the AAF-Louisville community. Whether it's program information, interviews with industry professionals, or special events - the News section will keep you up-to-date with the latest "happenings" at AAF-Louisville.

Mobile App Louisville Smartphone Android Iphone AAF

If you see a news item that you're interested in learning more about, all you need to do is touch the screen and select the corresponding article. This will take you to the full article or news event so that you can read all about it!

Mobile App Louisville Smartphone Android Iphone AAF

The Events section lists all of the upcoming AAF-Louisville events so that you are able to plan your schedule accordingly in order to attend. If you see an event that you're interested in, just touch that event to learn more.

Mobile App Louisville Smartphone Android Iphone AAF

Now this is where the mobile app gets really special and convenient - once you select an event you're interested in, not only are you able to read the full details but you are also able to register directly from the mobile app! Once you click on the "Register For Event" tab, all you need to do is provide your information and payment details and an email will be sent to the AAF-Louisville confirming your reservation. There's also no need to worry about the safety of your information, the mobile app is utilizing Mediaura's ultra-secure encryption processing technology. So you can rest assured your information will never be compromised! Security is always Mediaura's top priority!

Louisville Mobile App Iphone Android AAF

The Job Shop has always been a unique and beneficial tool for AAF-Louisville. This area of the mobile app is mirrored to show the user the most up-to-date job listings available.

Louisville AAF Mobile App Advertising Iphone Android

If you see a job you like, just select the title to further information that includes the Job Description, the company (if listed), and how to apply.

Louisville AAF Mobile App Advertising Iphone Android

If you have any questions, comments, or concerns you can contact the AAF-Louisville directly from your phone as well! The AAF-Louisville has really gone above-and-beyond to make this the most user friendly app possible!

Download the App Now!

Louisville AAF Mobile App Advertising Iphone Android

If you'd like to download and experience the AAF-Louisville application yourself, just scan this handy QR code and you will be taken to the online store in order to download this FREE mobile application.

Mediaura would like to thank Doug Prater, Julie Garrison, Mary Gratzer and the fantastic AAF-Louisville team for the wonderful opportunity to create something unique and special for them! It has truly been an honor to work with your organization!

secure website hosting louisville website development

Many people often wonder what the difference is between secure website hosting and regular website hosting. Simply put, secure website hosting will afford you the ability to sleep at night, without the worry of whether or not your website or valuable information will become compromised.

Even more alarming, most webmasters are often clueless when their websites are hacked. Over 90% of webmasters surveyed did not notice any strange activity when their website was compromised, despite the fact that their sites were being abused to send spam, host phishing pages, or distribute malware, according to the report Compromised Websites: An Owner’s Perspective.

Perhaps more surprising, nearly two-thirds of the webmasters surveyed did not know how the compromise had happened.

The Threat of Hackers

The portrayal of hackers in the media has ranged from the high-tech super-spy to the lonely anti-social teen who is simply looking for entertainment. The reality, however, is that hackers are a very diverse bunch, a group simultaneously blamed with causing billions of dollars in damages. In 2011 alone, hackers were responsible for cyberattacks against the Justice Department, the FBI, Universal Music Group, The Recording Association of America, Motion Picture Association of America, Visa, PayPal, and MasterCard just to name a few.

The Internet abounds with hackers, known as crackers or "black hats," who work to exploit computer systems. They are the ones you've seen on the news being hauled away for cybercrimes. Some of them do it for fun and curiosity, while others are looking for personal gain.

Adrian Lamo is a good example of a black hat hacker.

Lamo's claim to fame is his break-ins at major organizations like The New York Times and Microsoft. Lamo's intrusions consisted mainly of penetration testing, in which he found flaws in security and exploited them. His hits include Yahoo!, Bank of America, Citigroup and Cingular. When he broke into The New York Times' intranet, things got serious. He added himself to a list of experts and viewed personal information on contributors, including Social Security numbers. Lamo also hacked into The Times' LexisNexis account to research high-profile subject matter.

Hackers that use their skills for good are classified as "white hat." These white hats often work as certified "Ethical Hackers," hired by companies to test the integrity of their systems. Others, operate without company permission by bending but not breaking laws and in the process have created some really cool stuff. Stephen "the Woz" Wozniak, one of the co-founders of Apple, is a well-known example of a white hat hacker. Woz got his start in hacking making blue boxes, devices that bypass telephone-switching mechanisms to make free long-distance calls.

However, no matter the nature of their intent, there is never any reason for a hacker to have access to your system nor the information stored on your servers to risk compromise.

Mediaura Secure Hosting

Security has always been a prime focus for our company. Our clients have long been aware of the lengths Mediaura goes to as a company to protect and secure their information and website systems. We have been vocal advocates regarding a focus on security and the need for extra protective measures, long before this current uprising of cyberattacks and malware began to take place.

Although we formerly only offered our Fort-Knox-level of secure hosting to existing clients, after numerous requests and inquiries from the outside public, we have decided to begin offering secure hosting to outside companies and organizations as well. Therefore companies who either need extra-security around their information or for companies that would just like the peace-of-mind, Mediaura hosting is now available to you.

The Mediuara Difference

While we can't go into all of the details and measures we've taken to insure that our systems are impenetrable (and there are many), we can share with you some key factors.

- HIPPA compliant
- PCI compliant
- Military clientele
- SSL certificates and secure business transactions

We take our virtual security just as seriously as our physical security. Our entire network operates behind redundant high-throughput transparent stand-alone firewalls powered by pfSense. We also maintain a series of VLAN configurations on our private networks in order to further increase security and efficiency between the various segments of our network. As a rule of thumb every single point of failure maintains at least one identical backup. This is true for our servers' power supplies and NIC's as well as our managed switches and firewalls

Mediaura has expanded our cloud by embracing a new and larger rollout of Vmware Vsphere 5 running on multiple Dell Enterprise servers and a fancy new SAN for the ultimate in data redundancy and efficiency. Having expensive equipment and software for the ultimate in redundancy would be a moot point without a highly secure, redundant and reliable data center. That’s why Mediaura chose Peak 10.

Peak 10 Facility Overview

General Facility Features

  • 11,500 Square Feet Raised Floor
  • Subfloor Cable Management and Power Distribution
  • 18" Raised Floor
  • Conditioned AC power
  • Customized Cage, Private Suite and Cabinet Space Available
  • 24/7/365 Customer Access
  • 24/7/365 Network Operations Center
  • Built above 100 year flood plain

Security Features

  • Biometric Fingerprint Readers
  • Card/PIN access
  • 24/7/365 Monitored Video Surveillance

Environmental Controls/Redundancy

  • Internally Redundant and Double End Fed Power Grid
  • 2.4 MW Generating Capacity
  • Redundant Backup Power via Multiple UPSs and a Generator
  • Redundant Network Infrastructure
  • Controlled Temperature and Humidity via Redundant HVAC Units
  • VESDA/FE-25 Gas Fire Suppression System
  • Geographic Diversity/Redundancy via Other Peak 10 Data Centers

Internet/Access Options

  • Diverse Fiber Entry Points: OC-12 up to OC-192
  • Internet/Network Access Options: DS-1, DS-3 or OC-X Connectivity
  • Network BGP Connected to Multiple Carrier Networks
  • Internet Access through KDL and TelCove/Level 3
  • Tier 1 Gateways through Qwest, AT&T and TelCove/Level 3
  • Metro Ethernet at 10 Mbps, 100 Mbps and 1 Gbps Connectivity

Disaster Recovery

  • Multiple Equipment Procurement Options
  • Hot/Warm/Cold Site Recovery Solutions
  • Dedicated Work Area Recovery for Customers
  • Direct Connections to Customer Networks
  • Mobile Recovery Solutions

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Contact Mediaura today (502-554-9649) or email us This email address is being protected from spambots. You need JavaScript enabled to view it. to learn more about the exciting new Web Hosting services and plans that we offer. With the ability to customize packages to meet the needs of your business, we will work together with you in order to develop the most stringent level of security possible.

Corey Capps website developer computer programmer Louisville

Corey Capps has been on the Mediaura team almost since the inception of the team itself. His hard work and dedication to the company not only sets the example for everyone else that joins our team, but it also inspires and motivates them to become better workers themselves. It's not uncommon to find him working until midnight or happily coming in to finish up projects on the weekends of his own accord. Corey is also the person that people in our office turn to when they are having difficulty figuring out a solution to a problem, because even though he may not have an immediate answer he knows how to ask the right questions to help you down the path or see it from an outside perspective.

Corey is also aptly dubbed the "Devil's Advocate" in our office, because he is the person that will highlight or lists problems that may arise on a project before we begin working, so that we have already developed solutions in case they arise. For this reason he is crucial to streamlining our implementation and strategy processes. There have been countless times that this foresight has saved us many hours when the "unexpected" has occurred. It's almost like having an experienced military general on the team, because he is prepared for any situation. This is probably why his mind has compelled him to develop a very thorough Zombie Apocalypse strategy plan, which is quite impressive to say the least.

Corey is also one of the most fun people you could possibly want to work with. An avid lover of Haunted Houses, last year he inspired team members to drive to Atlanta and back in a single day because he heard that there was a particularly scary haunted house (there was).

So without further ado.....

1. Zombie Attack preparedness is important. What are some things people need to have and/or plan for in the event of an undead uprising?
Zombie Attack preparedness is a personal situation.  We all react and plan for the catastrophic in different ways and there are lots of things to consider.  Is this a biological outbreak, or have the dead risen from their graves?  Are these fast or slow zombies?  Did you have time to plan or did an arm just burst through your window?  Taking all these into account you can't prepare for them all.

Let's assume we're dealing with a standard Romero zombie: slow, highly infectious, tenacious and sorta dumb. In fact these are the only zombies I plan for.  In the event of fast, biblical apocalypse, or smart zombies I probably don't live to father the next generation of human life.  So, assuming we have shuffling hungry masses heading for us - what do we need to survive a few days before finding and establishing a base (I'll be at the New Albany Home Depot by the way...)?  While I carry a cricket bat because in a pinch it would work, the ideal tool in a zombie apocalypse is a crow bar.  It's a heavy, but not too heavy weapon and a tool for breaking into those supply laden stores.  I also carry a backpack with two flashlights (one battery powered, one kinetic powered), two bottles of water, some granola bars, a poncho, a multi tool, a basic first aid kit, the military survival guide, a pencil and small notebook, extra socks, gloves, a knit cap, a space blanket, two lighters,  100' of nylon rope, a deck of cards, and dice.  I always carry a pair of shoes and an extra jacket in the trunk even in the summer.  These supplies should last me until I can take refuge in a stronghold.
 
 
zombie license plate corey capps
Corey's License Plate

2. What is your favorite meme?
I love memes! The pick-up line panda is great.

panda pick up line meme

 

3. What makes you laugh?
Almost everything, the world we live in is full of things to laugh at and people to laugh with. 

4. Name one movie that you think everyone should see. Why?
Shine. A semi biographical film about David Helfgott, a man who loses his mind in pursuit of the art he loves. It also introduced me to the Rach 3 (Rachmaninoff's Piano Concerto No 3 In D Minor, Opus 30). Why you should see it? It has amazing music, it's true, and if you've never pursued something to the brink of insanity, you're not living.

5. If you could have any other job (other than this one, as I know it's your favorite) what would you do and why?
When I was 18 I thought I'd be a tattoo artist. My portfolio got stolen one day out of a friend's car while we were having dinner.  I took it as an omen to pursue other interests. If money were no object though, I'd be willing to take to the buzzing needle again. 

6. Favorite Quote?
Live forever or die trying. 

7. As someone who likes to read comics, what superhero is the most underrated and why?
I don't really read superhero comics so much, but of all the characters getting movie deals, Dr. Strange has been surprisingly overlooked. He's the master of magic, the sorcerer supreme. SORCERER. SUPREME. OF. THE. COSMOS, but instead they made a movie about a guy who fights with a shield. Captain America...pffft.

8. What makes a haunted house scary?
Believing that you're not in the haunted house. I was in a haunt once that relied heavily on chainsaws in the woods. We were let in through a door in a huge wall and saw three guys with saws talking about how the saws weren't working well that night. One guy tried to start his chainsaw three times,  apologized to us, then when we all started to say it was okay he fired the chainsaw up, ran it over a barrel throwing sparks and screamed "we leave the chains on here... woo hoo" then ran off into the woods.

9. What is your favorite album?
Ugg, I hate this question. I fall in love with a new album every few weeks. I want to say Adele's 21 but if I had to choose only one I'd take Queen's Greatest Hits.

10. Why do you look forward to coming to work everyday?
I literally learn something everyday and I look forward to hearing what everyone did the night before.   

Electronic music is a passion for many of the team members at Mediaura. Since electronic music involves a lot of technology in its creation, you often find many programmers/designers DJing or involved in music somehow. In our office for instance, there are several DJs and a few people who have previously ran record labels (our CEO Andrew Aebersold amongst them). However, the one style of electronic music that has our entire office divided is a form called dubstep.

Dubstep is a form of dance music that originated in South London. Its overall sound has been described as "tightly coiled productions with overwhelming bass lines and reverberant drum patterns, clipped samples, and occasional vocals." In other words, it sounds like slowed down music with heavy bass thrown in. If you want to know what dubstep sounds like, click here to have a listen. Dubstep has also generated a new form of dancing, which typically includes a lot of popping and locking and very slow precise movement. When people know how to do it right, it can be quite impressive. One of our favorite videos demonstrating this style of dance is this one.

Now the other half of our office favors a style called Electro House. This is a style of music that originated in America (specifically Chicago) in the 1980s. Early house music was generally dance-based music characterized by repetitive 4/4 beats and rhythms centered around drum machines (specifically the Roland TR-808 Rhythm Composer) off-beat hi-hat cymbals and synthesized basslines. Did you ever wonder why Mediaura's office address is Suite 808? Probably not, but now you'll know that Suite 808 is our nod to the 808 drum machine that was the signature sound of Electro House music. Click here to listen to what Electro House sounds like.

Tecktonik dance (or Electro Dance) is a style that originated on the streets of Paris, France. At the old Mediaura office we used to watch Tecktonik dance videos and tried our best to figure out how it was done. It's a pretty frenetic style and you get a massive workout from it. The best example of this dance style is found in this video. It's a very Euro style of dance.

Since there is a constant debate in our office regarding house music and dubstep, we decided to handle it the only way that was fair....a dance battle.

Louisville Small Business GLI Talent Attraction

A few weeks ago I was invited to participate in a panel discussion about Talent Attraction for GLI. If you're not familiar with GLI (Greater Louisville Inc), they are an amazing professional organization that is doing incredible things for both businesses in our community and the city as a whole. As a small company, Mediaura can testify first-hand how becoming involved with their organization can truly transform and help grow a business. There are so many resources and helpful GLI employees that really go above-and-beyond what you would expect, because they believe in their mission and want to help local-area businesses succeed. One of the best decisions we ever made as a company was to become a member and get as involved in GLI as possible. I strongly recommend you check them out if you haven't already done so.

As I said, this morning I was invited to participate in a discussion about Talent Attraction and how corporate culture plays a role in recruiting talent. Joining me on the panel were Melissa Leary from Zappos and Kelly Helegeson from Signature HealthCARE, and they were able to talk about how their own corporate culture plays a role in attracting the talent they require. I was aware of the Zappos culture, because they really do innovative things and have a unique corporate culture that I feel is quite similiar to Mediuara's own model of business. They are a great example of a large corporation that retains "small company" values and celebrates their employees.

For those that were able to attend the presentation, I apologize for my cold (thanks for the water Greg) and the rush (we were running short on time!), but I hope everyone was able to walk away with an idea of Mediaura's innovative approach to corporate culture and how it plays a massive role in our business strategy.

My presentation focused on how attracting the right talent by building a unique environment that makes people want to go to work every day, is imperative - especially for a small business. What many small businesses and startups don't always realize, is that in order to attract extremely talented employees, you have to be able to offer them something that they won't be able to have at a larger corporation. You really have to offer them incentives and a culture that can compete against the type of salary benefits that a larger company can offer. Where I see many small businesses failing their potential, is when they create a rigid and stringent environment. Where is the incentive for that talented individual? What is going to attract them to work for your company if they can join a role in a similiar environment, and frankly make a lot more money at a larger conglomerate? Instead, what you need to do is create a culture that is attractive and engaging enough for them to 'take a chance' and come work for you.

So what are some of the challenges that small businesses face with recruiting accomplished talent? There are many, but here is just a sample that we go up against everyday:

1. Talented Individuals thinking that they must relocate for opportunities that match their potentional (commonly referred to as "the Brain Drain")
Speaking from my own personal experience as someone born and raised in Louisville, I always felt that I was going to have to leave the city in order to achieve the type of success that I wanted for myself. At the time, that was the predominant sentiment in the city as a whole. If you wanted to work in manufacturing, healthcare, or QSR then this was the place to be; but if you wanted to work in a high-tech environment or some other innovative job field, there wasn't much for you in the city. So the bulk of my career has been out-of-state and out of the country for these reasons. The local government has realized this problem can be solved and when I returned to Louisville after a decade of living and working elsewhere, the transformation of this city astounded me. Louisville is quite aptly dubbed "Possibility City" because your potential here is as great as you choose to make it. As a high-tech company, the level of support and promotion that we receive from this community is second-to-none. Think of the early days of Seattle, or Portland, Oregon 4-5 years ago. That's sort of where Louisville is at right now in the realm of technology growth. In a few years, I have absolutely no doubt that Louisville will become a major player in the realm of technology nationally and internationally, because the ambition, drive and community support is there. This is why Mediaura has been able to grow from a one-man operation into a quite competitive (and Nationally Award Winning) small business. Most importantly, the level of talent we have formerly sought out from other cities can now be found locally due to those individuals no longer feeling the need to relocate for opportunities in the tech realm. People are quickly becoming aware that the opportunity and the potential for that sort of career now exists in our city. Organizations such as GLI and the Mayor's office really deserve massive amounts of credit for raising that awareness. It's incredible what they have done to support our industry and help nuture its growth in our community.

2. Location, Location, Location....
When you approach individuals from outside of the area with an opportunity to relocate to Louisville, their reaction isn't always exactly one of elation and enthusiasm. It's more like, "You want me to move where?" because the preconceived notions of the city (while terribly unfounded) do permeate and exist quite heavily. I think they tend to imagine the Beverly Hillbillies sat behind monstrous Commodore 64s trying to program "the interwebs." It's a stereotype and a stigma that again, organizations such as GLI and the local government, have done an amazing job at helping to eradicate. I always feel that there are two types of people; those who have been to Louisville and those who haven't. The people who have never spent any time here, have a very skewed perception of the city to those who have visited and know what it is like. Those who have come to Louisville, they know that it is probably the country's best kept secret. It's safe, it's innovative, the tech industry is growing here at an incredible rate, and there is so much to do socially. The culture of the city as a whole is just phenomenal. Typically when we're trying to bring someone onto our team from outside of the city, all we really have to do is have them spend a day here, because the city does an incredible job at selling itself. I mean let's face it, who doesn't want to live in GQ's "Manliest City in America?"

3. Salary Requirements vs. Talent Level
Let's face it, you're probably not going to have a successful startup if you only hire junior or entry level talent. However, if you're a small company (especially one that is entirely self-funded such as our own), you probably don't have the financial resources to woo that mid-level executive or experienced professional from their comfy corporate job to your team. So how do you win them to your cause? You have to offer them an environment and culture that they can't find anywhere else. If you can't compete with the larger companies on salary then you have to win them through other means. This is where I see most companies missing the mark. At Mediaura we have created a company that we want to work at and an environment that other people are anxious to become a part of. We're quite unconventional, but you have to be, because you have to figure out how your company is going to stand out from the competition and compel people to want to join. If a talented individual is disillusioned with aspects of the larger corporate machine, you can often convince them to bring their talents to a smaller organization as long as you let them know they will be not only appreciated, but that freedom comes with it.

4. Guaranteed Long-Term Employment
Let me share some statistics with you
- 20-30% of Venture Capital based businesses fail (we were not one)
- Almost 90% of startups fail
- Only 48% of new businesses are able to last longer than 5 years
Now imagine you have a secure and stable job at a larger company, but you're terribly unhappy or feel that your talents aren't being utilized or that you're not being challenged. Perhaps you'd like to work somewhere else. Chances are, you'd love to work at a company with a unique corporate culture or in a fun and exciting environment; however you'll be risking a lot in order to do so. Talent attraction comes into play for small businesses here, because you have to sell your dream or the company potential to these people. You need to make them understand and believe in your vision, so that they want to come on board and help make that a reality. You also need to appreciate the gamble these individuals are taking, and that's why it's so important to let them know how valuable they are to your organization whenever possible. As long as a talented individual feels appreciated and that the company is loyal to their needs, they will return the favor.

5. Multi-tasking / Multiple Hats Worn
Smaller companies aren't going to have the resources to fulfill all of the roles traditionally found at a larger company. So there is going to be a lot more that needs to be done and a lot more responsibility expected for someone taking on a role in a smaller business. That's why it's important to not only find individuals that fit into your corporate culture or that meet the job requirements, but also people with that "can do" attitude who rise to challenges. Within our company it's not atypical for one person to have the responsibility of three people. These people being able to operate in such a capacity and not skip a beat is crucial to our success. We have been extremely fortunate at finding and hiring talent that exceeds those expectations. Think of it as getting more "bang for your buck" in terms of talent and salary. What also can be attractive to individuals is the possibilty this creates in experimenting in another field. If they are a programmer but they have a strong interest in graphic design as well, for example, this can be the opportunity for them to explore that avenue.

6. Long Hours Likely
Nurturing and growing a small business takes a lot of TLC and a lot of time and attention. So another challenge that we often face is that you are essentially asking people to work longer hours for less money (than they would receive at a larger corporation). You may be wondering, "how can you do that?" The answer isn't simple, but if you create an environment that people want to be in, then the battle is already halfway won. Nothing is worse than working in an evironment where you're looking at the clock every 15 minutes to see how much closer you are to going home. I know, I've been there. However, when you develop a corporate culture that brings out the best in your talent and nurtures their skills, then they almost never want to leave the office. At Mediaura we have developed quite a unique problem, in that our CEO often has to force people to take a vacation. Why? Because every day is different and there is always something exciting going on, and no one wants to miss it. It's not uncommon for me to come into the office on a weekend or late-at-night and find someone sat at their desk working on a project for no other reason than they had some free time and wanted to get back to work. As a small business, let me tell you, it's a great "problem" to have.

Those are just some of the things we're up against when trying to recruit the level of talent we need. As a software development and Interactive company, we pride ourselves on innovation. Yet, in order to be innovative and cutting-edge, you need to have a team of talented, innovative, and cutting-edge minds. So how do you create that environment? It's a multi-step process but here are some things that small businesses can offer that not all larger corporations can:

1. Autonomy
This facet of our corporate culture, probably more so than any other, is the main attraction for working at our company. Everyone in our organization has at one point in their career worked for a larger company, and while there are many benefits to larger organizations, there are many drawbacks. One of the greatest complaints that our employees have had about that type of environment is the rigid corporate structure. No one likes to be micro-managed and talented individuals - they loathe it. Why? It hinders their creativity and limits their freedom. Think of it like high school versus university. In high school you have a very stringent organization and everything is monitored, whereas at university you're able to work at your own pace in a space of time alotted. That's how the structure at Mediaura operates. Looking at lines of code or dealing with complex algorithms all day can be very taxing, but there is also an art to doing it right. If we were to micro-manage on top of that stress, the burnout rate would skyrocket and employee satisfaction would plummet to paralyzing lows. That's why we focus more on accountability as a whole. Every team member is aware of their project deadlines, and as long as their work is done correctly and on time, we allow them the freedom to work at their own pace. If you want to work for three hours straight and check out your Facebook page for a bit, so be it. As long as your work is getting completed, we're not going to worry about it. This also promotes collaboration amongst the team, because if someone has a question they can take the time to get advice or ask questions rather than hurrying up to get something done. Rushed projects are always filled with issues.

2. "Make An Impact"
One of the most compelling things that small businesses have going for them is the impact an employee will have on a project. Talented individuals really love being able to demonstrate their skills, and in a smaller environment those assets have a major impact. There aren't 10-20 people performing the same function, so a person's skillset becomes their calling card. That same individual at a larger corporation may only work on a small fraction of a project, but at a smaller company their role is much more substantial and vital. Talented professionals want to feel valued and appreciated. They want their skills and talents to be recognized. No one ever wants to feel replaceable or just a cog in a machine, and in a small business environment they are able to see the immediate impact they have on a project. It becomes clear to them that they are a valuable asset and crucial to the overall business. This can also expand past the company and permeate into the community or the overall industry as well. At Mediaura we develop software solutions that transform the way companies are able to do business, and I mean that quite sincerely. Our programmers and developers know that they are working on projects that will have an impact not only on our clients' businesses but also for the community as a whole. Nothing is more rewarding than seeing something you helped to develop change people's lives or their business dynamic, and know that you played a major role in its creation.

3. Freedom to Experiment and Challenge Ideas
A problem with larger corporate cultures is that they are not always quick to evolve or respond to emerging technology. They may be operating on a business model that hasn't changed for 20-30 years; and while some people may think "well if it's not broke don't fix it" and they would be right, the problem arises when something does need to change and doing so becomes quite a large ordeal. Anyone that has worked for a large business knows about those dreaded two words: Red Tape. Smaller businesses have an edge, in that they are often quite more adaptable to change. Therefore, talent that prefers to work at a quick pace and at the forefront of new technology will be attracted to the possibilites that a small business can offer them.

4. Flexible Work Environment
A lot of employers don't quite comprehend the positive impact that a flexible environment can have on employees. Mediaura has won awards based on our flexible work environment, and we continue to evolve those ideas because we have seen what a difference it makes to our bottom line. People, by their very nature, live quite dynamic lives. They have families or personal situations that occur unexpectedly that necessitate their full attention. We recognize that life can be unpredictable sometimes, and we never want to penalize a team member for those types of situations, because we realize that they are often helpless to prevent them or the situation is out of their hands. Andrew and Amy (the owners of Mediaura) worked very hard at developing a flexible work model that accomodates situations such as these. Companies often tell their employees how valued they are, but they don't often put that into practice. A flexible work environment is a great way to demonstrate that you're a company that means what you say. One of the benefits of our industry is that if an employee needs to work from home for whatever reason, they are able to do so. Our team members appreciate this, because they see that what is important to them (their own well-being, their families, etc.) is important to us as well. It's just another way of showing how valued and appreciative we are of the people who work at our company.

5. Appreciate The Individual
People work an average of 40 hours a week (more if you're in technology, trust me), so a major portion of their lives are spent in an office setting and around their co-workers; but how often do you really get to know the people you work with? Not just the people you like but the entire office? More companies need to see their employees as not only functional in their job capacity, but also as walking advertisements for the business itself. What that means is, companies need to start engaging with their employees and learning about them as individuals. A good example of this that I like to give, is the story of the birthday. For many years I worked at a larger company, and whenever it was someone's birthday, we all gathered into the breakroom, sang "Happy Birthday" and ate some cake. In theory, it's a nice sentiment - in reality, it becomes a hollow practice really fast. It felt like we were in the breakroom every-other-day to celebrate someone's birthday (even if I had never seen them before) and aside from an increased potential of diabetes, nothing was really gained from the experience. Even when it was my own birthday, I found myself thinking that I'd rather just stay at my desk and work. There is only so much cake one person can handle in a year. My point is, it became a very generic thing to do and a few times the recipients didn't even eat or like cake. So here they were sat in a room full of relative strangers watching them all eat cake that they couldn't have or want. That doesn't really make a person feel special on their birthday, does it? Employers should take the time to build team comradery (more than just yearly team outings) and make it a daily occurence. The more you can make an employee feel appreciated and unique, the more loyalty to your brand and the company you will build with them. It's an invaluable investment. The Mediaura philosophy is, the more team unity that exists the higher quality of work results. We make it a point to not only get to know the individual but to also celebrate who they are and their interests. For example, we just had a team member who had a birthday and one of his passions is video games. So we planned a surprise for him, and yesterday afternoon we all got together and spent an hour or two having a LAN party with the entire team playing Starcraft. Not only was he surprised, but the first thing he did was to log onto his social media accounts and talk about it; saying things like, "I work at the coolest company ever" "my boss is the best." This not only had a positive impact on him, but his enthusiasm was now apparent to the whole world-wide-web. His friends (and strangers) alike were responding with, "How do I get a job there?!?" By taking the time and making an effort we are now known as "The Coolest Company Ever" and that will have a positive impact on how we are perceived by people in the community.

These are just a few of the examples of things we do to enhance our corporate culture. Mediaura has become quite legendary in the community for our Beer & Ping-Pong Fridays, where every Friday at 3pm those who have some downtime can drink some beer and play ping-pong. It promotes team bonding and helps to alleviate the stress of the week, so that everyone goes into the weekend feeling refreshed and excited to return on Monday. Now you don't have to have a ping-pong table and drink beer to get the same results, you can go about building relationships in countless ways - the point is that you make the effort to do it. Because when you create an environment that people look forward to participating in, job satisfaction increases, productivity increases, work quality exceeds expectations, accountability reigns supreme, and your HR requirements decrease. Most importantly for small businesses, your ability to attract high-quality, competitive talent becomes unstoppable, because you are seen as "a cool company to work for."

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